One workspace. Every support conversation.
Deliver support that feels fast, clear, and personal.
ZelpTicket360 brings customer requests, team collaboration, priorities, and updates into one organized helpdesk workspace.
Simple ticket intake
Clear ownership
Faster resolution
Support queue
Live overview
New ticketsReady for triage
In progressOwned by your team
Resolved todayCustomers helped
Built for support teams
Everything needed to keep requests moving
A focused toolset for service teams without unnecessary complexity.
Unified queue
See open requests, priority, status, and ownership at a glance.
Team ownership
Route tickets to the right agent or group and remove ambiguity.
Organization context
Keep customer and organization details close to each conversation.
Role-based access
Give each team member access to exactly the tools they need.
A clearer workflow
From incoming request to resolved customer
Every step stays visible, helping your team respond consistently and managers spot what needs attention.
1
Capture
Create and categorize the request.
2
Collaborate
Assign, reply, and track progress.
3
Resolve
Close the loop with confidence.